Customers |
- Advertising
- Contracts
- Events
- Point of sale
|
- Price and quality of products and services
- Customer service
|
|
Scientific institutions |
- Joint projects with industry partners, scientific organizations, and universities
- Conferences Lectures
- Sponsorships
- Targeted internships and recruitment
|
- Information on and best practice for new technologies
|
|
Society |
- Sustainability projects such as educational/vocational programs
- Stakeholder dialogue
- Sponsorships and donations
- Grievance mechanism
- Integrity Platform
|
- Social and environmental standards and impacts
- Responsible business practice
- Engagement with local community
|
|
Governmental authorities |
- Information exchange
- Relationship management
- Regular reporting (as required by legislation)
|
- Regulatory framework
- Business environment
- Security of (energy) supply
|
|
Peer companies |
- Industry meetings
- Contracts
- Consortium meetings
|
- Industry-wide standards for sustainability topics
- Good practice in exploration, development, and production activities
- Compliance with relevant standards, principles, and contracts
|
- Participation in working groups such as IPIECA, IOGP
- Participation in international conferences, workshops, meetings, events
|
NGOs/NPOs |
- Social projects, sponsorships, and donations
- Stakeholder dialogue
- Grievance mechanism
|
- Environmental and climate risks
- Social performance and risks
- Human rights risks
- Long-term OMV strategy
- Responsiveness
- Compliance with international and national social and environmental standards
- Implementation of outcomes of Social and Environmental Impact Assessments
|
|
Media |
- Press releases and conferences
- Interviews
- Media database
- Company glossary
- Press kit
|
- Overall Company performance and results
- Company strategy
- Timely access to Company information
- Regular engagement with spokespeople and senior representatives
|
- Regular contact through authorized Company spokespeople
- Transparent communication policy according to stock market regulations
|
Industry associations/ networks |
- Information exchange
- Relationship management
|
- Regulatory framework
- Business environment
|
- Information exchange and regular contact with industry associations
- See Memberships
|
Capital market participants |
- Regular reports and presentations
- Roadshows, Annual General Meetings, conferences, investor meetings, and other events
|
- Share price and overall Company performance
- Creditworthiness
- External credit ratings
- Financial returns
- Management credibility
- Valuation compared to peers
- Competitiveness
|
- Regular reporting about performance
- Regular investor relations activities
- Targeted investor approach
- Engagement with SRI investors
- Regular contact through Investor Relations managers regarding results and press releases, with a special focus on socially responsible investing (
SRI)
- Transparent communication policy according to stock market regulations
- Communication strategy with overarching targeted messages
|
Employees |
- Events for employees such as townhall events for information, small update events with an Executive Board member, loyalty ceremony
- Internal communication channels such as employee magazine, internal newsletters, infoscreens, Intranet, internal blog
- New Employee Orientation introduction for new employees
- Foundation engagement initiatives
- Employment contracts
- Integrity Platform
|
- Legal framework
- Adequate working conditions
- Career opportunities
- Development possibilities
- Competitive salaries
- Transparent communication and information
- Supportive management
|
|
Suppliers and contractors |
- Negotiations and contracts
- Supplier audits and assessments
- Field visits and management walk-arounds
- Supplier events
- Contractor management meetings
- Conferences
|
- Procurement regulations
- Stipulations of Code of Conduct
- Fair contract
- On-time payment
- Adequate working conditions
|
|